TERMS & CONDITIONS

User Conditions
First Things First
1. No Responsibility for Third Party Content
2. Copyright Notice
3. No Warranty Offered
4. Limitation of Liability
5. Prohibition of Use
6. Privacy Statement
7. Validity of Provisions
8. Waiver
9. External Links
10. Governing Law and Jurisdiction

General Terms & Conditions
Introduction
1. Revisions
2. Registration with Sufi-Knowledge
3. Password Security
4. Payment for Products & Services 
5. Purchases from Sufi-Knowledge
6. Shipping
7. Exclusions
8. Availability of the Website
9. Cancellation rights
10. Warranties & Liabilities
11. Your statutory rights
12. Applicable law
13. Miscellaneous
14. Amendments

User Conditions

First Things First

Thank you for being on this website (www.Sufi-Knowledge.com). Please study these User Conditions thoroughly before beginning to use this site, operated by Sufi healer Akhlaq Azeemi ("we" or "us"). We operate this site to promote and sell products and services offered by us. Use of this site by you signifies that you accept these conditions and therefore we will provide you with access. We may modify these conditions at any time, so please always read through the conditions of use whenever you access or use this site. If you do not wish to accept these conditions at any time then you may not use this site.

1. No Responsibility for Third Party Content

Although we ensure that the information accessed via this site is as accurate as possible, no guarantee or warranty is given as to the accuracy, timeliness or completeness of any content appearing on it. We accept no responsibility for content provided by third parties and are just providing you with access to it. We are under no obligation to verify or edit any such content provided by third parties. We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any third party details and you acknowledge that any reliance on such information will be at your own risk.

2. Copyright Notice

This site and all its Content comprising text, code, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices, links contained in it or linked to it and any other material appearing on it are protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site may view any part of it except that which requires a prior payment such as detailed solutions, personalised baby name reports, eBooks, educational courses and anything else specified as such. However, the Content must not be used nor reproduced (in whole or part) in any manner for any other purpose including on or in connection with another website or publication or for direct commercial gain unless we have agreed to it before hand. Furthermore, we must be notified and our approval must be sought before any links to this site are created or steps are taken to create the same.

3. No Warranty Offered

This site and whatsoever it contains must be taken as they are. No warranties of any kind either express or implied are offered.  We accept no liability for functions contained on the site and make no warranty that the site will run smoothly, uninterrupted or error-free or that any defect will be rectified. We do not warrant that the site is suitable for you or compatible with your computer equipment or that the site or its server is free of errors, viruses, worms or "Trojan horses" and we shall not be liable for any damage you or your computer equipment may suffer as a result of using this site.

4. Limitation of Liability

By using this site you acknowledge that you are doing so at your own risk except where it contravenes any applicable law, we shall not be liable to you or any third party for any direct, indirect or consequential loss whatsoever, or any other damages of any kind howsoever they may have occurred (including negligence).

5. Prohibition of Use

This site is not aimed at any persons living in a jurisdiction where accessing such site is prohibited and hence they must not access this site. Those who access this site, despite this warning, do so on their own initiative and are responsible for their actions.

6. Privacy Statement

You may be required to input your personal information in many different sections of this website. Please see our Privacy Policy for more details, as to how we hold and use such information.

7. Validity of Provisions

In case any provision of these conditions becomes invalid or contravenes applicable regulations it will not affect the validity of the remaining provisions.

8. Waiver

No waiver by us of any breach of these conditions shall constitute a waiver of any other breach. No failure by us to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

9. External Links

Any external links to other websites or pages (except those operated by us), including advertisements, are provided for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages or for the products & services offered by them and accept no liability for any losses whatsoever that may be incurred as a result of linking to or buying from the same.

10. Governing law and Jurisdiction

These conditions are governed by the laws of England.

General Terms & Conditions
1. Introduction

These Terms and Conditions govern your relationship with www.Sufi-Knowledge.com (the "Website", "Sufi-Knowledge", "we", "our" or "us") and all orders that you may place for Products offered for sale by us (the "Products") at this Website. Please study these Terms and Conditions thoroughly as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use our services or order from us.

1. Revisions

We may revise these Terms and Conditions as and when deemed necessary. Please do check for changes from time to time. If you do not agree with any of the revised Terms and Conditions you may not order from us. These Terms and Conditions were last updated on [6th Mar] 2011.

2. Registration with Sufi-Knowledge

2.1. To be able to make full use of our services and shop with us you must register or set up an account with us as per instructions on the Website. However, this is not a credit account; you will have to make payment prior to delivery of goods or in case of electronically downloadable products before you download.

2.2. You may register with Sufi-Knowledge only if you are eighteen years of age or above. In case of a business, the operator must be eighteen or above.

2.3. It’s your responsibility to ensure that the details you enter on registration or later are current, accurate and complete.

2.4. You must update your personal and other details, as and when they change.

2.5. Any personal and payment details provided by you are treated as strictly confidential – for full details please see our Privacy Policy .

2.6. After you have registered with us we shall send you a confirmation e-mail. You should print or save this e-mail for your records. You should also print or save a copy of these Terms and Conditions for any future reference.

3. Password Security

3.1 During the registration process you will be required to create a password. You must never disclose or share this password with anyone. You will be responsible for all activities that happen at the Website under your password. If it comes to your notice or you suspect that someone else knows your password you should notify us immediately through our Contact Us section. You should also change your password in My Account section of the Website.

3.2. If we suspect that your password is likely to be misused or cause a security breach at the Website, we may ask you to change your password or we may even suspend or cancel your account.

3.3. An auto login facility can be enabled to avoid entering your details again and again. If you decide to make use of this facility, you will remain liable for all activities that happen to your account. We advise you not to use this facility if you share your computer with other people.

4. Payment for Products & Services

4.1. Your credit card and payment details are safely and securely held on our system. Further details can be found in our Privacy Policy . The payment will be taken immediately after you have placed the order even though the products other than the downloadable items may not be delivered for several weeks as they are custom made to your requirements by our suppliers abroad. However, we have no control over how long it takes your bank to process the payment.

4.2. If for any reason, such as bank errors, the product(s) have been delivered but the payment has not been received you agree to compensate us in full against any and all reasonable costs and expenses (including legal fees) that we may incur in obtaining payments due from you.

4.3. In case your bank rejects a payment, you are not allowed to cancel or amend your order through the Website until you have contacted us to arrange another payment and that payment has gone through. If a payment has been rejected by your bank, you will not be able to amend, cancel or add to your orders via our Website.

4.4. If you have chosen to pay by cheque we cannot guarantee when it will be deposited by us in our bank and when the amount will be taken from your account.

5. Purchases from Sufi-Knowledge

5.1. Once you have set up an account with us you may buy our products and services through our online catalogue and ordering facility. The facility and our communications with you in relation to your orders will be in the English language. Using the facility you may review your order and make any necessary corrections and changes before submitting it to us and your submission of the order will mean you confirm that you have made any such corrections.

5.2 Each Product and/or service you choose to buy by clicking 'Add to basket' is added to a 'shopping basket' facility. You are given the chance to change the quantity or delete an item in your shopping basket when you choose to 'check out’.

5.3. By submitting an order you enter into a contract with us to buy the items (Products and/or services) from us; you cannot then withdraw or cancel your order except as stated in paragraph 5.4. 

5.4. When you click ‘place order’ in the shopping basket order summary page, our Website displays an order confirmation message. No order is accepted from you until this message is displayed. A contract for our sale of Products or services to you arises on our acceptance of your order.

5.5. All Products are subject to availability. If we are unable to deliver an item you have ordered, we may replace it with a reasonable substitute. You may reject that substitute, and we will refund any amount paid for it.

5.6. The price that we charge you for the Products will be the price stated by us on the Website prior to you clicking the 'place order' button. All prices are in GBP (£ sterling).

5.7. Our products & services are meant for end user and are not for re-sale. You are therefore not allowed to re-sell any of our Products and services.

5.8. All prices for Products and services are inclusive of any applicable UK taxes. However, you may have to pay your local taxes if you are importing to a location outside UK mainland.

6. Shipping

6.1. Your order will be posted to your address as contained in ‘your account’ section. Any changes to address details must be made before you place the order.

6.2. Your order for items that are in stock will normally be shipped within 3 business days. The delivery for UK orders may take up to 7 business days from the date of shipment. International deliveries may take up to 14 business days from the date of shipment unless there is a delay caused by customs. Your order for out of stock items or for rings and pendants made to your requirements may take up to 8 weeks for delivery as such Products are made by our suppliers abroad.

6.3. You must inspect the Products upon delivery or soon after delivery and notify us immediately if you find any defects, using our Contact Us  section.  We will replace or refund you for defective Products. We will not be liable for any losses you may suffer as a result.

7. Exclusions

7.1. It is your responsibility, at your cost, to obtain computer, internet connectivity, telecommunications or other necessary equipment or services to access the Website.

8. Availability of the Website

8.1. We make no promise that our Website services will meet your requirements and we cannot guarantee that the service will be fault free. If you notice a fault in the service, please report it to us using our Contact Us  section and we will try to rectify the situation as soon as we can.

8.2. Your access to the Website may sometimes be restricted due to repairs, maintenance or introduction of new services. We will restore the service as soon as possible.

9. Cancellation rights

9.1. We reserve the right to suspend or cancel any accepted order or your registration at any time if we deem that you are in breach of any of your obligations under these Terms and Conditions.

9.2. You have the right to cancel your registration with Sufi-Knowledge at any time by informing us through our Contact Us section. If you do so, you must not use our services anymore.

9.3. The suspension or cancellation of your registration shall not affect your and/or our rights or liabilities accrued to the date of suspension or cancellation or any orders submitted by you prior to cancellation, and you will continue to be bound by such orders.

10. Warranties and Liabilities

10.1. Whilst we try to ensure that the contents of the Website or any other promotional materials we publish or distribute is correct, we cannot accept responsibility for any errors, mistakes and/or omissions contained therein. Without prejudice to your statutory rights (see paragraph 11, below), we may correct any inaccuracies and/or errors and we will not be responsible for any such inaccuracies and/or errors or for the results ensuing from the use of such information or for any technical problems you may experience with the Website.

10.2. If the Products you purchased from us are defective or faulty you should notify us in accordance with paragraph 6.3. We will examine the Products and, if we agree that the Products are faulty or defective we will replace any such Products or refund the price you paid for them.

10.3 The warranty in paragraph 10.2 above does not apply to faults or defects which have been caused by your mishandling, misuse and/or neglect of the Products or by accidents caused while the Products are in your possession.

10.4 We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for:

any losses which are not foreseeable by you and us when the contract for the supply and purchase of the products is formed arising in connection with the supply of Products and related services or their use by you;

Any losses which are not caused by any breach by us; or

business or trade losses (including, without limitation, loss of profits, loss of goodwill, loss of reputation and loss of business).

10.5 Our entire liability is limited to and will not exceed the price you paid for the Products in question.

10.6. We shall not be liable for any delay or failure in the performance of our obligations due to events beyond our control such as but not limited to adverse weather, acts of God, strikes, civil unrest and supplier failure.

10.7. We shall not in any case accept returns of the following items:

10.7.1.        Custom-made jewellery - the jewellery items that you ordered as per

 your specifications.

10.7.2.        Publications - any printed books or other printed material

10.7.3.        Downloadable products such as e-books, solution to your problem

 files

10.7.4.        Any massage oils, pastes, herbal or other supplements

10.7.5.        Any items that you damaged by misuse or mishandling by accident or

             otherwise

10.8. Any returns that you make just because you changed your mind without any fault in the product will incur a 15% re-stocking charge

10.9 All returns must be made to our postal address as given in the Contacts  section

11. Your statutory rights

11.1 If you are a consumer and not a business, the Sale of Goods Act 1979 applies, which states that we have to supply goods to you which are fit for their purpose.

11.2 Nothing contained in these Terms & Conditions affects your statutory rights.

12. Applicable Law

12.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England.

12.2. The English courts will have non-exclusive jurisdiction over any disputes arising under or in relation to these Terms and Conditions.

13. Miscellaneous

13.1. You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

13.2. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

13.3. The Contracts (Rights of Third Parties) Act 1999 does not apply to our contractual relationship with you and thus no third party may claim any rights under that contractual relationship (but this shall not affect any right or remedy of a third party which exists or is available apart from that Act).

14. Amendments